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September 9th 2017 is our annual picnic in upstate NY, buses arrived right on time at the two different locations we had contracted. The buses were clean and very comfortable; the drivers were courteous and very willing to help in anyway possible. Carol was also very helpful and was very accommodating. This is the second year we used Camila tours and it won't be the last!! Some people are very hard to please and I'm sure circumstances can happen where things are out of your control but my experience has been nothing but positive for the last two years!!
ON SUNDAY JUNE 23,2017 FROM PATERSON NJ GOING TO ATLANTIC CITY NEVER CAME THERE WAS SO MORE THEN 50 PEOPLE. THEN THEY DIDNT EVEN ASWER THE CALLS WENT TO VOICEMAIL. HORRIBLE THE PERSON IN CHARGE KEPT APOLIGIZE MULTIPLE TIME/ SHE ALL OF US THERE CONTRACT. EVERY DETAIL WAS CORRECT!! HER DEPOSIT WAS ALSO DONE. WE WAITED FOR ALMOST 2 HOURS . WHAT KIND SERVICES IS THAT AND THEN THEY DIDNT EVEN CALL IN THOSE 2 HOURS. I was going to contract for mmy upcoming trip to PA but need find business elsewhere. I will continue write to alert others/
I have rented 4 mini buses for an occasion, it wasn’t a long-distance trip but it was for many hours local and it's probably harder for the drivers as its entire day long non-stop working.
Our school rents once a year buses always from another company, so we had already many complications and frustration in the past. This was my first experience with this company so I just had to trust the company and rely on their word, and thanks god I didn't mistake by taking them. Carol Villani a representative at the company was always available to me for my questions or any concerns before the trip, so that made me feel so comfortable with this company that I can rely on them.
The buses arrived on time and I was amazed of the calmness and kindness of the drivers as they were so nice and calm during the whole time. They made my day so much easier as I could focus on all other parts of the occasion.
I would recommend this company for anybody who plans a trip and wants to avoid the complications that usually comes along.
Thank you very much for great service! Bus is nice and neat. Vincent is very friendly and helpful! I will definitely recommend using your service for my school and friends. More blessings to all! =^_^=
Our organization is a small not for profit organization that serves inner City students in Paterson. The bus Camila Tours provided yesterday for the students was rock star quality...made the students feel special on their very special day (that they desired for an exeptional school year.)
We have already spread the word to other organization how wonderful this organization truly is. Thank you again.
Thank you so much for your service, Kelly and I were just discussing how great your company was to us, we loved the bus and think everything went perfectly and one of the smoothest trips we can remember! We look forward to working with you again!
We had a 10 am departure to Dorney Park and Wildwater Kingdom for my daughter's 17th birthday. The driver arrived promptly at 9:30 am. The hour and a half drive was excellent and we arrived in little to no time. When we left from the park at 8 pm he was waiting for us by the bus and the ride home was just as pleasant as the ride there. Strongly recommend this bus company because of their commitment to our needs.
We booked a mini-bus with Camila Tours & Travel for a university club field trip to a museum in NYC. We were a bit nervous as their quote was much, much cheaper than the other bus charter companies we had previously called. Fortunately, their representatives were helpful, polite, and very patient with us while our university had us jumping through hoops to access club funds. There was a minor issue with payment due to some miscommunications but it was quickly rectified with a refund the next day and an apology. It didn't take long for us to realize we had nothing to worry about and we were getting a great deal without a decrease in the quality of service.
Our driver, Paul, arrived a half hour before our departure time and was very polite. We arrived with no problems and he was at the museum ten minutes or so before our departure time, ready to go whenever we were all on board. We ended up getting caught up in a snow storm on the way back and the driving conditions were horrendous. We passed a lot of accidents on our way back home to NJ but our return ride was very smooth. We were very grateful and happy to have Paul as our driver. He was excellent and kept our ride rather uneventful beyond our club activities! Camila Tours & Travel was fantastic and we will definitely be doing business with them again in the near future!!!
Thank you, Camila Tours & Travel for such an amazing experience!!!!
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